How to Change Mobile Number in GCash?

In today’s digital age, mobile wallets like GCash have become an integral part of our daily lives, offering convenience and flexibility in managing our finances. However, there are instances when you might need to change the phone number associated with your GCash account.

Whether you’ve got a new number or simply want to update your information, the process is simple. Let’s explore the steps to change your number on GCash.

Why Change Your Number in GCash?

Before we delve into the steps, it’s essential to understand the reasons you might need to update your phone number in GCash:

  • New Phone Number: If you’ve switched to a new phone number, updating it in GCash ensures seamless access to your account.
  • Security Measures: Keeping your account information up-to-date adds an extra layer of security to your GCash wallet.
  • Lost or Stolen Phone: In case your phone is lost or stolen, changing the number linked to your GCash account helps protect your financial information.


Before initiating the process, make sure you have the following:

  • Active GCash Account: Ensure that your GCash account is active and accessible.
  • New Phone Number: Have the new phone number ready to update in your GCash account.
  • Mobile Device: Use a smartphone or tablet with an internet connection.

Steps to Change Your Number in GCash:

Now, let’s go through the step-by-step process of changing your phone number in GCash:

Step 1: Open the GCash App

Open the GCash app on your mobile device to begin the process of changing your registered phone number.

Step 2: Locate “Change Number” Option

Within the GCash app, find and click on the “Change Number” option. This can typically be found in the app’s settings. Refer to the provided screenshot for visual guidance.

Step 3: Confirm Your Decision

A popup will appear, asking, “Are you sure that you want to change your logged-in mobile number?” Click on “Yes” to confirm and proceed with changing your number.

Step 4: Enter Your New 10-Digit Mobile Number

After confirming your decision, enter your new 10-digit mobile number in the provided field. Double-check to ensure accuracy.

Step 5: Receive and Enter OTP

Upon entering your new number, you will receive an OTP (One-Time Password) on the newly registered mobile number. Enter the OTP in the designated box and click on “Submit.”

Step 6: Mobile Number Successfully Changed

Congratulations! Your mobile number has now been changed. To access your new account, enter your MPIN when prompted.

Additional Tips:

Here are a few additional tips to consider:

  • Keep Your Information Updated: Regularly check and update your account information to ensure the accuracy of your details.
  • Secure Your Account: Enable security features like PIN or biometric authentication to enhance the security of your GCash account.
  • Contact GCash Support: If you encounter any issues during the process, don’t hesitate to reach out to GCash customer support for assistance.

By following these simple steps, you can change your phone number in GCash, ensuring that your mobile wallet remains secure and accessible with your updated contact information.

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